Salesforce CRM is a collection of operational procedures and a centralised application that aids businesses in keeping track of customer data, interactions, and communications. Customers do not need to install software or manage servers because "Salesforce.com is software as a service (SaaS)". In order to use the software to manage our business at salesforce.com, we must first create an account. Here are a few of the top USA-based Salesforce consulting companies. I think that Cloud Analogy should be the top Salesforce Consulting Partner in both the United States and India.